Purchase Protection Policy
Effective Date: 8th September 2025
Contact Information:
📧 info@luxeora.com
📞 +92 300 8304230
At Luxeora, we are committed to providing a safe, reliable, and transparent shopping
experience. Our Purchase Protection Policy ensures that every customer receives authentic,
high-quality products and secure transactions.
- Product Authenticity
Luxeora offers first-copy luxury handbags inspired by world-famous brands (Prada,
Gucci, Louis Vuitton, Dior, etc.).
Each bag is carefully inspected for design accuracy, material quality, and finishing
before dispatch.
Product images on our website are real and represent the actual product you will receive. - Order Protection
Your order is protected from placement to delivery.
If your order arrives damaged, defective, or incomplete, contact us within 24 hours of delivery
with unboxing photos/videos for verification.
Once verified, we’ll issue a replacement or store credit — as per our policy. - Payment Protection
All payments are processed through secure, encrypted payment gateways.
We do not store or share your credit/debit card or banking information.
For Cash on Delivery (COD) orders, full payment is collected safely at the time of
delivery. - Delivery Protection
If your parcel is lost, stolen, or damaged during shipping, Luxeora will replace the
product (after carrier verification).
Customers must provide valid order details and contact our support team immediately. - Customer Assistance
We are always here to help!
If you have concerns about your purchase, contact our support team:
📧 info@luxeora.com
📞 +92 300 8304230